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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All VAILLANT products

The group "New Technologies" offers for review the products of the plant VAILLANT: gas boilers, electric boilers, water heaters, heat pumps, heating regulators
  • Condensing gas boilers VAILLANT
    Condensing gas boilers
    ecoVIT/5, etc.
  • Traditional gas boilers VAILLANT
    Traditional gas boilers
    turboTEC plus VUW / 5-5, etc.
  • Electric boilers VAILLANT
    Electric boilers
    eloBLOCK et al.
  • Water heaters VAILLANT
    Water heaters
    VGR VIH R CN 150, etc.
  • Heat pumps VAILLANT
    Heat pumps
    VWF 87/4, VWF 117/4, etc.
  • Solar installations VAILLANT
    Solar installations
    VFK 135/2VD, VFK 135/2D, etc.
  • Ventilation equipment VAILLANT
    Ventilation equipment
    VAR150, VAR450, etc.
  • Heating regulators VAILLANT
    Heating regulators
    VR70, VRT 250, etc.
  • Combined boilers VAILLANT
    Combined boilers
    iroVIT VKO 248/5 and others.
  • Package offers VAILLANT
    Package offers
    V00024800 and others .
  • Accessories VAILLANT
    Accessories
    VAZ-B75, VAZ-F, etc.
  • archive VAILLANT
    archive
    uniSTOR VIH Q 75B, etc.

NEW TECHNOLOGIES GROUP

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